Order processing time is dependent on the item you are buying (i.e. In Stock, Personalised, Pre-Order).

In Stock: We have these items in house and they are ready to be processed and shipped to you in 2 business days.

Personalised: Our jewellers need to craft the item especially for you. These are the personalised engraving orders. Please allow 2-4 business days for your jewellery to be made and sent out to you.

A confirmation email with a tracking number will be sent to you once your order has been dispatched. You can keep track of your parcel activity by using this link: https://camileandstone.com/apps/aftership

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Standard Shipping: 3 - 7business days

Express Shipping: 2 - 4 business days

We ship worldwide!

Delivery details will be provided in your confirmation email.

We can only update or cancel your order if it hasn’t been processed or packaged. As soon as you can, please email us with your order number and details of the changes you’d like to make to your order.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help.

We offer returns within 30 days for refund. Please make sure that all original packaging is intact and there are no signs of wear on the jewellery pieces. We will not be able to refund your original shipping fee as it is an incurred cost.

Please keep in mind we do not offer returns or exchanges for Personalised items as they are made uniquely for you. We also do not offer returns or exchanges for earrings due to hygiene reasons.

Please note a 10% restocking fee will apply for cancelled orders. This is to cover standard merchant proceessing and third party fees.

Just email us directly and we’ll take you through the process.

All jewelry is designed in our studio, based in Melbourne, Australia. We have a range of jewelry made from Gold Vermeil, Solid Gold and Gold Plated.

Most of our jewelry are made with Gold Vermeil, which is with thick 18K Gold on 925 Silver.

Your jewelry is made with high quality craftsmanship and is made for everyday wear. It is important to take care of the pieces so it goes a long way. When you are not wearing your jewelry, store the jewelry pieces in the box it came in. 

We recommend that customers remove jewelry before going to bed or participating in physical activity. Do not store your jewelry in the bathroom, directly under sunlight or any other humid places. Exposure to certain harsh chemicals or environments will result in compromising the integrity of your jewelry. For instance, perspiration, perfumes, cleaning agents, chlorine, salt water, and silver polish.

Our jewelers need to craft the item especially for you. Please allow 3-5 business days for your jewellery to be made and sent out to you.